7 Must-Have (Free) Mobile Apps to do Your Job Better http://t.co/HcBnW0AUPm Merrybubbles (@merrybubbles) March 21, 2013 In the six short years since Steve Jobs unveiled Apple's iPhone to the world-with his famous 4,000 Starbucks lattes prank-smartphones...
This post is the first installment of the three-part series on Twitter’s Voice In Transportation Customer Service: Three Cases . Putting companies through the social CRM test. ------ I think we all remember the ordeal of the Eurostar passengers who got...
It is a given, mobile technology is at the forefront of our digital lives and, well, I for one spend most of my public transportation time tweeting from my BlackBerry. Correction: transportation time. [And here is the disclaimer: I don't tweet and drive....