Overblog Follow this blog
Administration Create my blog

"Grow some balls. Become the driver not the passenger of your life. Stop wishing start doing. Don’t be afraid to say no. Don’t be afraid to say I love you. Grow some balls, be happy and call me for a beer." Caco Vaccaro via Quentin Mahé

This post is the first installment of the three-part series on Twitter’s Voice In Transportation Customer Service: Three Cases . Putting companies through the social CRM test. ------ I think we all remember the ordeal of the Eurostar passengers who got...

Social advertising is always tricky. How efficient, how sticky will this video prove to be? What impact will the call for action have? ... But let's start with one simple question first: how do *you* like it? [youtube=http://www.youtube.com/watch?v=J...

by Professor Jennifer Aaker. I'm *really* thrilled to introduce you to Jennifer Aaker, General Atlantic Professor of Marketing at Stanford University, CA, who wrote this post for HushPlush Bubble. Enjoy! Two years ago, I thought social media and its applications...

Load more posts